f.a.q.

1. How many people can your venue accommodate?

Our Main Ballroom can very comfortably accommodate 120 guests. Our Side Ballroom is ideal for a more intimate event and can seat up to 40 guests.

2. How much do you charge per table and chair?

We don’t. We have simple inclusive pricing so everything that we have to offer, including our tables, chairs, linens are available for your use, at no additional charge. The only additional charges are optional and they are the decor packages  and the day of management service. Providing all of these extras, at no additional cost saves you thousands of dollars, and is why a recent bride called us, “Crazy Affordable!”

3. Are decorations included in your pricing?

All of our pricing includes tables, chairs, linens, sound system, wireless mic, setup, and Wall draping. Our Main ballroom also includes 2 private suites and kitchen. We have 5 different decor packages you can add to your package that will give you all the sparkle you need while still giving you the flexibility to match your theme! We also offer a-la-carte decor so you can pick and choose.

4. Are we allowed to bring in our own decorations?

Absolutely! We only ask that you do not alter any of our items with your decorations. We also ask that you not nail into the walls, or do anything that will leave permanent marks..

5. How many events do you host a day?

As it turns out, our rooms are extremely private with doors to each room and hallways between each. This allows for multiple events to happen throughout the day while keeping your guests immersed in the experience you've created! 

6. Do you offer a layout of your venue for us to            format our setup for tables?

We offer an amazing online layout meeting. It allows you to quickly and easily add and move tables and chairs to the exact dimensions and layout so that you can arrange the tables and chairs exactly how you’d like them.

7. Who sets up the tables, chairs and decorations that the venue provides?

We do! Our set up team will follow the layout and will set up any of our tables, chairs or decorations. You and your wedding party are only responsible for setting up any additional decorations that you are bringing. If it is our stuff, we will set it up!

8. What is the deposit for booking a date?

A deposit of 25% of your package total is due to reserve your date. The remainder of the total can be split into easy installments with no additional interest or fees. The event total must be paid in full 90 days prior to your event.

9. Do you have a list of recommended vendors?

We have lists of the very best of the best vendors in the Tampa Bay area. They have been crowned worthy of being The District's Preferred Vendors!

10. Do you require couples use specific vendors?

No! You can choose any vendor you wish. We do not require that you use our Preferred Vendors,  although we highly recommend them!

11. When can vendors arrive for setup?

When you book, you have the venue for a specific amount of hours.. Your vendors can arrive as early as your designated start time to begin setting up. 

12. What are the closest hotels to the district?

13. Do you have someone on-site during events?

Our Beyond The Venue series as well as our Preferred Vendor List provide all of this information for you.

Yes! A dedicated staff member is on site and available during the entire event, from start to finish.

14. When is the best time to schedule a tour?

As soon as you possibly can. Seriously! Our available dates fill up extremely quickly so you want to schedule your tour right away. And if you can't make it in-person, we have a virtual tour option as well.

15. Are you pet friendly? 

Yes! We are pet friendly for our event hosts only. Limit of 2 pets per event. 

16. Do you offer a military discount? 

Yes! We offer 10% off your venue package for fighting for our great country. We thank you for your service.

17. What is your cancellation policy for active duty military?

We aim to be as flexible as possible in these circumstances. You may rebook your date within 90 days of the original date while retaining 75% of your payment. You may reschedule your date within 90-180 days of the original date while retaining 50% of your payment. 

18. What is your cancellation policy?

We do not offer any refunds, however we can reschedule your event within 90 days for a small fee. 

19. Do your package fees include service gratuity? Are they required?

No, gratuity is not included in our pricing and it is not required, however it is highly appreciated. If you are pleased with the service we provided during your event please leave your tips with the front desk to be distributed amongst the team working on your event. You may also call in to add gratuity after your event.

20. WIll there be a staff member on site throughout the entire event?

Yes! We always have at least 2 staff members on hand to take care of the restrooms, trash cans, A/C adjustment and assisting in guiding your guests. 

21. Is there a decibel limit on amplified sound? 

No! Party as loud as you like.

22. Do you require a security deposit?

Yes. Our security deposit is $500 and is due at least 30 days before you event in cash/cashiers check only. This can be used for an additional hour if your enjoying yourself and don't want to end the party! This can also be used to cover any broken decor, or other minor incidents. Deposits can be picked up 48 hours after event is compete.

23. What are you decor (especially hanging) restrictions? 

You may use tape, mounting tape, command strips and sticky tack. You CANNOT puncture the walls with any nails or pushpins. We recommend using 'ceiling hanger fish hooks' for hanging items from the ceiling grid. 

24. Are there any restrictions on grand exit accessories?

 No. You are free to use any accessory you like! 
✅ Inside: Large confetti, Bubbles, Paper Planes, Flower Petals
✅ Outside: Sparklers, Bird Seed